Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 1 January 2026
zenith-glide Ltd ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we handle personal information when you use our services or visit our website.
Who We Are
zenith-glide Ltd is a financial management services company registered in England and Wales (Company No. 09847562). Our registered office is at 47 Charter Row, Sheffield, S1 2EX, United Kingdom.
We are registered with the Information Commissioner's Office (ICO) under registration number ZA482917. For data protection purposes, we are the data controller for the personal information we collect about you.
Information We Collect
We collect different types of information depending on how you interact with us:
Information You Provide Directly
- Contact details: name, email address, postal address
- Financial information: income details, expense records, bank statements, tax documents
- Business information: company details, financial records, employee information for payroll services
- Communications: emails, meeting notes, correspondence
Information Collected Automatically
- Technical data: IP address, browser type, operating system
- Usage data: pages visited, time spent on site, referral source
- Cookie data: preferences and session information (see our Cookies Policy)
How We Use Your Information
We process your personal information for the following purposes:
- Providing services: To deliver the financial management services you've engaged us for
- Communication: To respond to enquiries and provide updates about your services
- Legal compliance: To meet our regulatory obligations, including tax reporting and anti-money laundering requirements
- Business administration: To manage our relationship with you, including billing and record-keeping
- Website improvement: To analyse how visitors use our website and improve its functionality
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing necessary to provide services you've requested
- Legal obligation: Processing required to comply with UK law
- Legitimate interests: Processing for our legitimate business purposes, such as improving services and preventing fraud
- Consent: Where you've given specific consent, such as for marketing communications
Data Sharing
We do not sell your personal information. We may share data with:
- HMRC and regulatory bodies: Where required for tax filings or regulatory compliance
- Professional advisers: Lawyers, auditors, or insurers when necessary for our business operations
- Service providers: Companies that help us deliver services, such as secure document storage providers, all bound by data protection agreements
We require all third parties to respect the security of your data and to treat it in accordance with the law.
Data Retention
We retain personal data only as long as necessary for the purposes outlined above or as required by law. Typical retention periods include:
- Client financial records: 7 years after the end of our engagement (as required for tax purposes)
- Contact enquiries: 2 years if you don't become a client
- Website analytics: 26 months
After these periods, data is securely deleted or anonymised.
Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments
- Staff training on data protection
- Secure destruction of data when no longer needed
Your Rights
Under UK data protection law, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate information
- Erasure: Request deletion of your data (subject to legal retention requirements)
- Restriction: Ask us to limit how we use your data
- Portability: Receive your data in a portable format
- Objection: Object to certain types of processing
- Withdraw consent: Where processing is based on consent, withdraw it at any time
To exercise these rights, contact us at [email protected]. We will respond within one month.
International Transfers
We primarily store and process data within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with UK data protection law.
Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated via our website or direct notification. The date at the top indicates when this policy was last revised.
Contact Us
For privacy-related questions or to exercise your data rights:
zenith-glide Ltd
47 Charter Row
Sheffield, S1 2EX
Email: [email protected]
Complaints
If you're unhappy with how we've handled your data, you can lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk