Terms of Use
The terms governing your use of our website and services.
Last updated: 1 January 2026
These terms of use govern your access to and use of the zenith-glide website and describe the terms under which we provide our financial management services. By accessing our website or engaging our services, you agree to be bound by these terms.
About zenith-glide
zenith-glide Ltd is a company registered in England and Wales (Company No. 09847562) with its registered office at 47 Charter Row, Sheffield, S1 2EX, United Kingdom. References to "we", "us", or "our" throughout these terms mean zenith-glide Ltd.
Website Use
Permitted Use
You may use our website to learn about our services, access information we publish, and contact us. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
Prohibited Conduct
You must not:
- Use the website in any way that breaches applicable laws or regulations
- Attempt to gain unauthorised access to our systems or networks
- Transmit any material that is defamatory, offensive, or otherwise objectionable
- Use automated systems to extract data from the website without our permission
- Interfere with or disrupt the website's operation
Our Services
Service Agreement
When you engage our financial management services, the specific terms of our engagement will be set out in a separate service agreement or letter of engagement. That agreement, together with these terms, forms the contract between us.
Nature of Our Services
We provide financial management guidance, accounting services, and related support. Our services are designed to help you understand and manage your finances but should not be considered as regulated financial advice for investment purposes. For investment advice, we recommend consulting a Financial Conduct Authority (FCA) regulated adviser.
Your Responsibilities
When using our services, you agree to:
- Provide accurate and complete information as requested
- Notify us promptly of any changes to your circumstances that may affect our work
- Respond to our requests for information within reasonable timeframes
- Pay our fees as agreed
- Comply with all applicable laws and regulations
Our Responsibilities
We will:
- Provide services with reasonable skill and care
- Keep you informed about the progress of our work
- Maintain appropriate confidentiality regarding your information
- Comply with our professional and legal obligations
Intellectual Property
All content on this website—including text, graphics, logos, and software—is the property of zenith-glide Ltd or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.
You may print or download content for your personal, non-commercial use, provided you do not modify it or remove any copyright notices.
Limitation of Liability
To the fullest extent permitted by law:
- We do not guarantee that the website will be uninterrupted or error-free
- The information on our website is provided for general guidance and should not be relied upon without seeking professional advice specific to your circumstances
- Our liability for any loss or damage arising from your use of the website or our services is limited to the fees paid for the relevant services
- We are not liable for any indirect, consequential, or special damages
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
Fees and Payment
Our fees for services are set out in our proposals and service agreements. Unless otherwise agreed:
- Fees are quoted exclusive of VAT, which will be added where applicable
- Payment is due within 14 days of invoice
- We reserve the right to charge interest on overdue amounts at the statutory rate
- We may suspend services if invoices remain unpaid beyond 30 days
Confidentiality
We treat all client information as confidential and will not disclose it to third parties except:
- Where required by law or regulatory obligation
- To professional advisers bound by duties of confidentiality
- With your express consent
- To service providers necessary for delivering our services, under appropriate data protection agreements
Termination
Either party may terminate ongoing services by giving 30 days' written notice. Upon termination:
- You must pay for all services provided up to the termination date
- We will return your documents and provide reasonable assistance for a smooth transition
- Provisions relating to confidentiality, liability, and intellectual property survive termination
We may terminate immediately if you breach these terms materially or fail to pay invoices after reasonable notice.
Complaints
We aim to provide excellent service, but if something goes wrong, please contact us at [email protected]. We will acknowledge your complaint within 5 working days and aim to resolve it within 20 working days. If we cannot resolve the matter to your satisfaction, we will explain any further options available to you.
Changes to These Terms
We may update these terms from time to time. Changes take effect when posted on this website. For ongoing services, we will notify you of significant changes that affect our engagement. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.
General Provisions
- Entire agreement: These terms and any service agreement constitute the entire agreement between us regarding the matters covered
- Severability: If any provision of these terms is found to be unenforceable, the remaining provisions continue in effect
- Waiver: Failure to enforce any right under these terms does not constitute a waiver of that right
- Assignment: You may not assign your rights under these terms without our consent
Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts, though we will always try to resolve matters amicably first.
Contact Information
For questions about these terms:
zenith-glide Ltd
47 Charter Row
Sheffield, S1 2EX
Email: [email protected]